This privacy policy applies to all users who access this website and to individuals who engage with Lumen Wheatbelt Regional University Study Hubs services, including students and program participants. If you have any questions about this privacy policy or if you have any privacy concerns, you should direct them to us by writing to:

The Director Regional Development
Regional Development Australia Wheatbelt Inc.
3 Constable Street, Gingin WA 6503

Or by email to: 

Collection of personal information
In addition to website usage information, we collect personal information when you engage with Lumen Wheatbelt Regional University Study Hubs services, including through registration forms, events, surveys, email communications, and other interactions.

This information may include your name, contact details, Unique Student Identifier (USI), course and education provider, and other information relevant to providing support services.

Some information may be considered sensitive information under the Privacy Act 1988, such as disability or support needs information.

We only collect personal information that is reasonably necessary for our functions and activities.

Website browsing
When you browse this website, our system may make a record of your visit and may log the following information for statistical purposes:

• your server address;
• top level domain name (e.g.: .com, .net, .gov, .au, etc);
• the type of browser and operating system you used;
• date and time of your visit;
• the previous site visited;
• which pages are accessed;
• the time spent on individual pages and the site overall;
• which files were downloaded.

This information is analysed to determine this website’s usage statistics. However, no attempt will be made to identify individual users or their browsing activities except, in the event of an investigation, where a law enforcement agency (e.g. the Australian Federal Police) exercises a warrant to inspect our service provider’s log files.

We collect no personal information about you when browsing this website unless you voluntarily choose to participate in an activity through this website that involves the provision of personal information. However, we do collect personal information when you register for services or otherwise engage with Lumen Wheatbelt Regional University Study Hubs. For example:

• sending electronic mail to this website;
• participating in a survey on this website;
• registering as a student with Lumen;
• undertaking a payment or other transaction through this website;
• suggesting a link from this website to an external website.

If you choose not to participate in these activities, your choice will in no way affect your ability to use this website. Some parts of this website may use a cookie to maintain contact through a session. The cookie allows us to recognise you as an individual as you move from one page of this website to another. This cookie will expire on the close of your browser session or on the closing down of your computer. Cookies are used for basic website functionality and analytics and do not identify you personally. Most Internet browsers are pre-set to accept cookies. If you prefer not to receive cookies, you can adjust your Internet browser to disable cookies or to warn you when cookies are being used. No attempt will be made to identify anonymous users or their browsing activities unless legally compelled to do so, such as in the event of an investigation, where a law enforcement agency may exercise a warrant to inspect the Internet Service Provider’s log files.

Any personal information you provide will be used for the purpose for which it was collected. We may disclose personal information where required or authorised, including to the Department of Education as part of funding and reporting requirements. We may also share de-identified information (which cannot identify you) for reporting and research purposes, including with education partners.

We use personal information to:
• register and support students;
• provide services and communicate with you;
• meet reporting and funding requirements with the Department of Education;
• improve our services and programs;
• undertake planning, evaluation and research activities related to our services.

Storage and security
Personal information is stored securely using systems such as HubSpot and Microsoft (e.g. OneDrive/SharePoint). We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification or disclosure. Access is limited to authorised staff. Some of the systems we use to store information may utilise cloud-based services, which may involve storage or processing outside Australia.

Access and correction
You may request access to or correction of the personal information we hold about you by contacting us using the details above.

Retention of information
We retain personal information only for as long as it is required for our functions and activities, including reporting obligations. When no longer required, we take reasonable steps to delete or de-identify the information.

Privacy complaints
If you have concerns about how your personal information has been handled, please contact us using the details above. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au

The Internet is an insecure medium and users should be aware that there are inherent risks when transmitting information across the Internet. Information submitted unencrypted via electronic mail or web forms may be at risk of being intercepted, read or modified.

If you do not wish to email or send an online form to us, you can send mail by post to:

The Director Regional Development
Regional Development Australia Wheatbelt Inc.
3 Constable Street, Gingin WA 6503

This site contains links to external websites and this privacy policy does not extend to external websites. Regional Development Australia Wheatbelt Inc. is not responsible for the privacy practices or the content of external websites. We recommend reviewing the privacy policies of any external websites you visit. For more information, refer to our disclaimer statement.

Advice about the Internet and personal information can be found on the Commissioners website www.privacy.gov.au

Disclaimer:
To the extent permitted by law, all materials on this site and third party sites are provided ‘as is’ without any warranty (whether express, implied statutory or otherwise) of any kind.

Regional Development Australia Wheatbelt Inc., its members, employees, agents and contractors do not warrant that:

• the information, links, text, graphics or any other item contained on this Site or third party sites are accurate, reliable, legal, copyright compliant, complete or up-to-date;
• the Site will operate without interruption or is free from errors or omissions;
• the Site is free of viruses or other harmful components; or
• the Site is suitable for your intended use.

No person should act or fail to act on the basis of the materials found at the Site.

Subject to limits imposed by law, Regional Development Australia Wheatbelt Inc., its members, employees, agents and contractors do not accept liability for any loss (including without limitation, liability for negligence), damage, cost or expense (including, without limitation, loss or damage for loss of profits, business interruption, loss of information, indirect, special, punitive or consequential loss or damage) arising out of or in connection with the use of the Site or any website with which it is linked including but not limited to:

•  any action or failure to act by any person in accessing, downloading, uploading, using or relying on, or inability or use or rely on, or dealing in any way with any materials from the Site or from any other website on the Internet;
• any errors or omissions on the Site or on any other website on the Internet (including but not limited to errors or omissions arising as a result of the negligence of Regional Development Australia Wheatbelt Inc., its members, employees, agents and contractors); or
• any delay or interruption in access to or use of the Site or any other website on the Internet (including, without limitation, delay or interruption arising as a result of the negligence of Regional Development Australia Wheatbelt Inc., its members, employees, agents and contractors).

These terms and conditions do not modify or exclude any condition or warranty implied or any liability imposed by any Australian law (including the Trade Practices Act 1974) if to do so would contravene the law or make any part of this clause void.

Copyright:
You may download, display, print and copy this material in an unaltered form only (retaining this notice) for your personal use or for non-commercial use within your organisation.

Except as permitted above, you must not copy, adapt, publish, distribute or commercialise any material contained on this site without the permission of Regional Development Australia Wheatbelt Inc.

For further information please refer to the Commonwealth Copyright Act 1968 www.comlaw.gov.au/Details/C2008C00593

Requests for further information or authorisation should be directed to:

Director Regional Development –